Privacy Policy

Effective Date: July 12, 2026

Welcome to TeamGrow CRM ("TeamGrow", "we", "our", or "us"). TeamGrow CRM is a software product owned and operated by Brickvision Equipment Pvt. Ltd.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1. Information We Collect

When you use TeamGrow CRM, we may collect the following information:

Full Name
Company Name
Email Address
Mobile Number
Business Address
GST Number (if applicable)
Payment Information (processed securely through authorized payment gateways)
Login Credentials
Customer and Lead Management Data entered by users
Device, Browser, and IP Address
Website Usage Analytics

2. How We Use Your Information

We use your information to:

Create and manage your TeamGrow account.
Provide CRM services.
Process subscription payments.
Generate invoices and payment receipts.
Provide technical support.
Improve our software and services.
Send important service updates.
Comply with legal and regulatory requirements.

3. Payment Information

All online payments are processed through secure third-party payment gateways. TeamGrow CRM does not store your complete debit card, credit card, or UPI credentials on its servers.

4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

These measures include:

Secure encrypted connections (SSL/HTTPS)
Secure cloud infrastructure
Role-based access controls
Regular backups
Server security monitoring

5. Customer Data Ownership

All business data entered into TeamGrow CRM remains the property of the respective customer.

We do not sell, rent, or share customer data with third parties for marketing purposes.

6. Cookies

Our website may use cookies to improve user experience, maintain login sessions, analyze website traffic, and enhance platform performance.

Users may disable cookies through their browser settings, although certain features may not function properly.

7. Third-Party Services

TeamGrow CRM may integrate with third-party services including but not limited to:

Payment Gateway Providers
WhatsApp Services
SMS Providers
Email Service Providers
Cloud Hosting Providers

Each third-party provider has its own privacy practices and policies.

8. Account Security

Users are responsible for maintaining the confidentiality of their login credentials.

TeamGrow CRM shall not be responsible for unauthorized access resulting from weak passwords, credential sharing, or user negligence.

9. Data Retention

We retain customer information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

10. User Rights

Users may request to:

Access their personal information.
Correct inaccurate information.
Update account details.
Delete their account (subject to legal requirements).
Export available business data where applicable.

11. Children's Privacy

TeamGrow CRM is intended for business and professional use. Our services are not directed toward children under the applicable legal age.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website with the revised effective date.

13. Contact Us

For any questions regarding this Privacy Policy, please contact us using the contact information available on our website.